✅ 60-day money-back guarantee
You have 60 days from delivery to try your ALINA bag. If you are not happy with it for any reason, return it and we will refund the full price of the item.
📩 How to return an item
1. Email contact@bayina-beline.com with your order number and the reason for the return.
2. We reply within 24 to 48 hours with the return address and instructions.
3. Send the item back in its original condition and packaging.
💸 Your refund
Once we receive and check your return, your refund is issued to your original payment method. It usually appears within 5 to 7 business days, depending on your bank.
🚚 Return shipping
If your item is defective or incorrect, return shipping is on us. For change-of-mind returns, the cost of sending the item back is paid by the customer.
🛠️ Defective or wrong item
If you receive a defective or wrong item, contact us within 48 hours of delivery with photos. We will send a replacement or a full refund at no extra cost.
This guarantee does not affect your rights under the Australian Consumer Law or the consumer laws of your country.