Politique d’expédition
At Bayina Beline, we do everything possible to provide you with a reliable, fast, and transparent delivery experience.
📦 Order Processing
Orders are processed within 24 business hours after payment confirmation
(excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking details.
🚚 Delivery Times
Estimated delivery times are as follows:
- USA: 5 to 7 business days
These timeframes are estimates and may vary depending on the carrier or circumstances beyond our control.
📍 Order Tracking
Once your order is shipped, you will receive a tracking number allowing you to follow your package in real time via our Track My Order page.
💰 Shipping Costs
Shipping fees are:
- Displayed at checkout
- Calculated before final order confirmation
Free shipping offers may be available from time to time.
⚠️ Delays or Delivery Issues
Bayina Beline cannot be held responsible for delays caused by:
- The shipping carrier
- Weather conditions
- Customs processing
- Exceptional circumstances
In case of unusual delays, our customer support team remains available to assist you.
📬 Incorrect or Incomplete Address
It is the customer’s responsibility to ensure that the shipping information is accurate.
Bayina Beline cannot be held responsible for failed deliveries due to incorrect or incomplete addresses.
📦 Lost or Damaged Package
If your package is marked as delivered but not received, or if it arrives damaged, please contact us within 48 hours with supporting photos.
We will review the situation and provide an appropriate solution (replacement or refund depending on the case).
📩 Contact
For any questions regarding shipping or delivery, you can contact our customer service at:
We will respond within 24 to 48 hours.