Politique de remboursement
🔁 Return Conditions
To be eligible for a return, the product must:
- Be returned in its original condition
- Show no signs of damage or excessive wear
- Be returned with its original packaging
Products returned incomplete or damaged will not be eligible for a refund.
💸 Refund
Once your return is received and inspected:
- Your refund will be issued to the original payment method
- Processing time is typically 5 to 7 business days
Original shipping costs are non-refundable.
🚚 Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the product is defective or there was an error on our part.
🛠️ Defective or Incorrect Product
If you receive a defective or incorrect item, please contact us within 48 hours of delivery and include photos.
We will offer you a replacement or a full refund at no additional cost.
📩 How to Return an Item?
To initiate a return, please contact our customer support at:
Please include:
- Your order number
- The reason for the return
Our team will respond within 24 to 48 hours with the next steps.
🔒 Satisfaction Guarantee
Our 30-day guarantee allows you to try Bayina Beline with complete peace of mind.
If you are not fully satisfied, we will do everything we can to make it right.